EXPECTED LEARNING OUTCOMES

Upon successful completion of this course, students will be able to:

1. communicate effectively in English in academic, professional and business contexts, using appropriate linguistic and communicative strategies;
2. use business and professional English terminology accurately in spoken and written communication;
3. analyse authentic academic and business texts and extract relevant information using appropriate reading and listening strategies;
4. produce clear, coherent and appropriately structured professional documents, including business correspondence, emails, CVs and cover letters;
5. deliver effective oral presentations and participate confidently in discussions, meetings and networking situations;
6. apply key principles of intercultural communication to communicate appropriately and effectively with people from diverse linguistic and cultural backgrounds;
7. demonstrate intercultural awareness, cultural sensitivity and respect for diversity by recognising how cultural values, beliefs and communication styles influence professional interactions;
8. collaborate effectively in multicultural teams, demonstrating professional etiquette, critical thinking and effective interpersonal communication skills.

GENERAL COMPETENCES

• Communicate effectively in English for Academic Purposes (EAP) and English for Specific Purposes (ESP) across academic, professional and intercultural contexts.
• Demonstrate academic literacy and effective discipline-specific communication skills.
• Apply critical thinking, analytical reasoning and problem-solving in academic and professional communication.
• Demonstrate intercultural competence, global citizenship and respect for cultural and linguistic diversity.
• Work collaboratively and professionally in multicultural and multidisciplinary environments.
• Demonstrate digital and information literacy in academic and professional communication.
• Apply ethical, inclusive and responsible communication practices.
• Demonstrate independent learning, reflective practice and a commitment to lifelong learning and continuous professional development.

COURSE CONTENT

                    Business English and Intercultural Communication I (Winter Semester)

Business English and Intercultural Communication I is an undergraduate English for Academic Purposes (EAP) and English for Specific Purposes (ESP) course designed to develop students' academic, professional and intercultural communication skills through authentic learning materials and task-based activities.

The course covers the following thematic areas:

• English for Academic Purposes (EAP): academic reading, listening, note-taking, summarising and presentation skills.
• English for Specific Purposes (ESP): business, management and tourism terminology in academic and professional contexts.
• Academic literacy: discipline-specific vocabulary, academic conventions and effective communication strategies.
• Business and organisational concepts: organisational structures, sectors of the economy, entrepreneurship, management and marketing.
• Professional communication: business correspondence, professional emails and workplace communication.
• Employability skills: CVs, cover letters, LinkedIn profiles, networking and career communication.
• Intercultural communication: communication across cultures, professional etiquette and collaboration in multilingual and multicultural environments.
• Transferable skills: critical thinking, teamwork, oral presentations, active listening and digital communication.

                             Business English and Intercultural Communication II (Spring Semester)

Business English and Intercultural Communication II builds upon the knowledge and skills acquired in the first semester and further develops students' academic, professional and intercultural communication competence in international business environments.

The course covers the following thematic areas:

• Advanced professional communication: presentations, public speaking, meetings, negotiations and workplace interaction.
• Business writing: reports, memos, formal correspondence, professional emails and business documentation.
• Data interpretation and presentation: describing graphs, charts, trends and business data using appropriate terminology.
• Intercultural communication: global business communication, intercultural awareness and communication across diverse professional environments.
• Professional communication in business and tourism: hospitality, tourism, accounting and banking terminology.
• Career development: job interviews, professional self-presentation, digital professional identity and international recruitment.
• Critical communication skills: problem-solving, decision-making and collaborative communication through case studies and authentic business scenarios.
• Professional and transferable skills: leadership, teamwork, ethical communication, digital literacy and lifelong learning.

RECOMMENDED BIBLIOGRAPHY

1. MacKenzie, I. (2010). English for Business Studies: A Course for Business Studies and Economics Students (3rd ed.). Cambridge: Cambridge University Press.
2. Talbot, F. (2019). How to Write Effective Business English: Your Guide to Excellent Business Communication (3rd ed.). London: Kogan Page.
3. Duckworth, M. (2019). Business Result Upper-Intermediate (2nd ed.). Oxford: Oxford University Press.
4. Mascull, B. (2010). Business Vocabulary in Use: Advanced (2nd ed.). Cambridge: Cambridge University Press.
5. Corballis, T., Jennings, W., & McLisky, M. (2019). Αγγλικά των Επιστημών. Nicosia: Broken Hill Publishers.
6. Perdiki, F., & Malavitsi, Z. (2018). Economic and Business English in a Nutshell: A Coursebook for Specific and Academic Purposes for Students of Business Administration, Accountancy and Economics. Thessaloniki: Ath. Alintzi Publications.

Additional Learning Resources

• Authentic business and academic texts provided through the University's eClass platform.
• Articles from international business newspapers and magazines (e.g. Financial Times, The Economist).
• Case studies, reports and multimedia resources selected by the instructor.
• Online dictionaries and corpora (e.g. Cambridge Dictionary, Oxford Learner's Dictionaries, British National Corpus).

Selected Journals

• English for Specific Purposes
• ESP Today
• Journal of English for Academic Purposes
• Business Communication Quarterly
• Tourism Management
• International Journal of Hospitality Management